Rating of 3.86 out of 5 Unique ID (3304968487)
Guests Name: Lucy Guest was travelling as: Young couple
Good stuff: I liked the overall facilities available at his hotel. The gym and swimming pool along with all other leisure services available were great and free of charge to residents! Also although I am a smoker I can appreciate the smoking and non-smoking areas as this was a hotel for families whilst also accomodating the smokers.
Bad stuff: The location of our room wasn't great as we were on the 1st floor and directly above the bar which was noisey until approx midnight but this only bothered us on our 1st night as we were out later than that the second night. The only other complaint I have is that when we went to breakfast we were told our table was being set, to get what we wanted to eat and then it would be ready, we were not offered any tea or coffee and it was obvious the other guests were. I asked 3 different staff (one of them twice)if we could have some tea, it took 25 mins for us to receive some tea. I can appreciate this hotel is being refurbished and in some disruption and also the staff were very busy but 25 mins was a long time to wait.
Overall: Everything about this hotel made my stay pleasant. The food was excellent although service a little poor! It has everything you want for a short stay, although it would have been nice to have known the opening times for the bar and more information on the entertainment available. All in all an excellent stay and I will definantley be returning to this hotel.
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